19 July Update:
After 19 July, you will still need to bring a face covering with you. These will be compulsory when in areas where you may be in close proximity to other audience members: in queues, visiting the loos or when on the move around the event. They are optional but recommended when sitting in the show or in other areas of Grosvenor Park Open Air Theatre. Audiences are distanced, with at least one metre between parties. Seatbacks are sanitised between use.
How To Find Us
Grosvenor Park Open Air Theatre is in Grosvenor Park, in the heart of Chester city centre. If you are using a sat nav, use postcode CH1 1QQ (Vicars Lane). You can also follow the AA Road Signs to Open Air Theatre. Local, regional and national train services all run from Chester Station, which is a 10 minute walk away. Chester Bus Interchange is also a 10 minute walk away.
The nearest car park is the NCP at Pepper Street (follow the AA Road signs for parking and Grosvenor Park Open Air Theatre.) Grosvenor Park Open Air Theatre audiences will receive a 25% discount on standard tariff if arriving before 6pm, or a 50% discount if parking after 6pm. The discount can only be used via the NCP app. using the SaverID code ST4HXE. Find out more here.
This car park is open until midnight, and disabled parking is available.
There are various other city centre car parks available. See local car parks. Please check closing times as in the event of rain delay the finish time may be a little later. Street parking is also available at evenings and weekends a few minutes walk away.
Grosvenor Park Open Air Theatre is fully accessible, with accessible toilets on-site. If you’re a wheelchair user, you can book a Picnic Terrace ticket and transfer from your wheelchair to the Picnic Terrace or, if you prefer, let a member of staff know when you arrive and watch the performance from stage level. (Covered Picnic Terrace seating has steps up to it so is not accessible unless you are comfortable transferring from a wheelchair up several steps to your seat).
Grosvenor Park Open Air Theatre performances are more relaxed and informal than traditional theatre environments, and are well-suited to audiences who attend Relaxed Performances elsewhere. This also benefits young children, as they are able to move around and do not have to be silent. Prams cannot be taken into the Theatre, but can be left in the Pram Park.
The nearest car park with disabled parking spots is NCP Pepper Street (see above).
Being outside will be an integral part of the experience. We’ve witnessed some baking afternoons, inspiring sunsets, and the odd thunderstorm. If you’re worried, you can buy a ticket for the covered area.
Come prepared – for matinées bring a hat, sunscreen and sunglasses. For early evening performances bring warm clothes. Raincoats are recommended; you may bring an umbrella but please don’t use it if it can block anyone’s view.
Occasionally very bad weather may mean we have to stop and restart the show, we allow for up to 60 minutes delay.
We will never cancel a performance before the advertised start time, as the weather can change very quickly.
If we have to cancel the show, you will be offered the choice of a full refund or new tickets for a different date.
Frequently Asked Questions
Theatre doors open one hour before the performance start time, allowing for plenty of time to get settled and soak up the atmosphere. Seating is unreserved so we recommend arriving as early as you can to ensure you get your favourite spot.
Are there any toilets? Yes. The toilets, including accessible and baby changing facilities, are approximately a 2 minute walk from the theatre.
Can I bring my own food and drink? You are welcome to bring any food and drink (including alcohol) that you like along with you. There will be a bar for you to buy any refreshments. Fresh wood-fired pizzas are available to pre-order here for collection when you arrive. Limited numbers of pizzas may be available to buy onsite, but we recommend pre-ordering.
How long are the performances? 2021’s performance times will be announced soon.
What if I am late? Latecomers will be admitted during an appropriate moment in the performance.
Can I take photos? You are welcome to take photos in the park and in the auditorium but please do not take any photographs during the show. Share your pictures of yourselves and your picnics with us online @StoryhouseLive.
What are you doing to keep us safe? We will be adhering to all government guidelines on Covid safety. Audiences are distanced, with at least one metre between parties. Seatbacks are sanitised between use.
Do I need to wear a face covering? After 19 July, you will still need to bring a face covering with you. These will be compulsory when in areas where you may be in close proximity to other audience members: in queues, visiting the loos or when on the move around the event. They are optional but recommended when sitting in the show or in other areas of Grosvenor Park Open Air Theatre.