Tickets & Booking
How to Book
by phone – 01244 409 113 (option #1) £2.50 phone transaction fee applies Mon – Fri: 9am – 8pm | Sat: 9am – 7.30pm | Sun: 9am – 7pm
in person – at Storyhouse. Hunter Street, Chester
Use our ticket kiosks in the Storyhouse building to book any tickets. Plenty of friendly staff are around to help.
Wide bench-style tiered terrace seats with lots of room to spread out – these are the front three rows of the seat banks. Bring your own cushions, or we also have back rests available.
Covered Picnic Terraces
The same as the above but with a Roman style canopy for shelter and shade. The covered terraces are on the back two rows of seating. The entire theatre remains open-air and therefore open to the elements so, of course, covered terraces won’t protect you from the wind – but they will provide shelter and shade. These seats are limited and very popular so if you’re booking early and want to guarantee a cover, choose these!
Director’s style chairs on the lawn areas around the stage, which will be awaiting your arrival.
Best seats in the house and no need to arrive early: guarantee yourself either front row of the Picnic Chairs, or the back row of the Covered Picnic Terraces – it’s your choice! Limited number per performance. No concessions available on Premium Seats.
Where is the best view from?
All seats have equal sight lines from which to view the performance.
Ticket prices change with demand, so booking as early as you can is the best way to get best seats at the lowest prices!
Picnic Terraces from £26.50 – £39.50
Covered Terraces from £32.50 – £39.50
Picnic Spaces from £32.50 – £39.50
Premium Seats £46.50
Group Discounts NEW for 2019! Make a booking of more than 10 full price tickets, and we’ll reserve an area for you so you can guarantee your whole group can sit together! Plus, save £3 each with a group of 10 or more. Or, organise a group of 25 or more and save £5 each! (full priced tickets only, excludes premium seats). Complete the form to the right to make your booking.
Schools NEW for 2019! Schools tickets are £11.50, plus one free teacher ticket per six primary school children, or per ten secondary school pupils.Complete the form to the right to make your booking.
Kids go FREE!
Don’t book a babysitter, just bring the kids with you! Each free under 12 must be accompanied by one full-price paying adult (full priced tickets only, excludes premium seats)
Those aged under 26 receive £7 off tickets for all shows (full priced tickets only, excludes premium seats)
Over 60s receive £7 off for selected shows, the dates are listed under each event (full priced tickets only, excludes premium seats)
Refunds & Exchanges
We do not offer refunds but are more than happy to offer you a ticket exchange for another show (depending on availability). Do keep in mind that there may be a price difference.
Exchanges must be requested more than 48 hours before the event start time, and can only be done by calling 01244 409 113 (£2.50 phone booking fees apply) and Pressing Option 1.
All exchanges are also subject to a £2.50 administration fee