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Your Visit

How To Find Us
Grosvenor Park is located in the heart of Chester city centre. If you are using a sat nav, use postcode CH1 1QQ (Vicars Lane). You can also follow the AA Road Signs to Open Air Theatre. Local, regional and national train services all run from Chester Station, which is a 10 minute walk away. And, Chester Bus Station is also just a short walk away.

Seating Areas

Picnic Terraces:  Wide bench-style tiered terrace seats with lots of room to spread out – these are the front three rows of the seat banks. Bring your own cushions, or we also have back rests available.

Covered Picnic Terraces:  
The same as the above but with a Roman style canopy for shelter and shade. The covered terraces are on the back two rows of seating. The entire theatre remains open-air and therefore open to the elements so, of course, covered terraces won’t protect you from the wind – but they will provide shelter and shade. These seats are limited and very popular so if you’re booking early and want to guarantee a cover, choose these!

Picnic Chairs:  Director’s style chairs on the lawn areas around the stage, which will be awaiting your arrival.

Premium Seats:   Best seats in the house and no need to arrive early: guarantee yourself either front row of the Picnic Chairs, or the back row of the Covered Picnic Terraces – it’s your choice! Limited number per performance. No concessions available on Premium Seats.

Where is the best view from?
All seats have equal sight lines from which to view the performance.

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Times, Facilities and Photography.
Doors open one hour before the performance start time, allowing for plenty of time to get settled, unpack your picnic and soak up the atmosphere. Seating is unreserved so we recommend arriving as early as you can to ensure you get your favourite spot.

How long are the performances?
Approximate running times will be available soon.

What if I am late?
Latecomers should approach one of our friendly customer service staff and show your tickets. They will admit you as soon as possible.

Can I take photos?
You are welcome to take photos in the park and in the auditorium but please do not take any photographs during the show – no photography or filming of the performances please. Share your pictures of yourselves and your picnics with us online @storyhouselive. Use the hashtag #GPOAT -or try a #GPOATSelfie!

Are there any toilets?
Yes, Grosvenor Park has recently been refurbished with new toilet facilities (including accessible and baby changing facilities). The toilets are approximately a 30-second walk from the theatre.

Weather
Being outside, in the charming setting of Grosvenor Park will be an integral part of your (and the actors’!) experience. We’ve witnessed some gloriously balmy afternoons, inspiring sunsets and even the odd thunderstorm. It’s all part of the wonderful experience of being outdoors. If you’re worried, buy a covered seat!

Our advice is to come as prepared as possible for all types of weather. For afternoon matinées bring a shady hat, sun screen and sunglasses, and for evening performances we would recommend bringing warm clothes.

Raincoats are recommended; you may bring an umbrella but please refrain from using it during the performance if it’s obscuring someone’s view.

Occasionally very bad weather may mean we have to stop and re-start the show, with a maximum 60 minutes delay allowed. We have a covered marquee area for audiences in uncovered seats to take shelter. If bad weather continues beyond 60 minutes, we may have to cancel the show. In this instance, you will be offered either a full refund, the chance to see a different performance, or the value of the ticket in Storyhouse vouchers.

We will never cancel a performance before the advertised start time, as the weather can change very quickly.

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Food & Drink
Part of the fun of seeing shows in the park is being able to enjoy a picnic as the show is on. You can pre-order your picnic when you book, or you’re more than welcome to bring your own! Our theatre bar can sell you treats and snacks as well as wine, juices, prosecco, summer drinks and tea, coffee and hot chocolate.

Can I drink alcohol in the theatre?
Yes you can, you can either buy from us at the theatre bar, or bring your own.

Parking
The nearest car park is the NCP at Pepper Street (follow the AA Road signs for parking) and Grosvenor Park Open Air Theatre customers will receive a 25% discount on standard tariff if arriving before 6pm, or a 50% discount if parking after 6pm (you will be given a ticket on at the theatre to redeem).

Please note that this car park closes at 11pm, however if there is any delay to performance times they will stay open to accommodate theatregoers, so you don’t need to worry if that happens. Otherwise please do make your way to the car park immediately after the show. Disabled parking is available at the NCP Pepper Street.

If you use other car parks then please check closing times as in the event of rain delay the finish time may be a little later. If using the Newgate car park (Grosvenor Shopping Centre) then evening access is via the car ramp. Otherwise street parking is available at night a few minutes walk away.

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